Contact Form

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Personal Data Clarification Text for Members and Visitors

Dear Customers, Potential Customers and Website Visitors, as {TITLE TO BE INSERTED} ("” or "Company”), we place great importance on the protection of your personal data. Within this scope, we would like to inform you about your personal data and processing procedures as a "data controller” in accordance with the Personal Data Protection Law No. 6698 ("KVKK”).


WHAT PERSONAL DATA OF YOURS IS PROCESSED
Your identification information (Full Name, Date of Birth, Turkish ID Number)

Your contact details (Address, email address, phone number)

Details regarding your use of the Site (Your behaviors on the site, transactions, preferences, visited products, etc.)

Your dedicated Username and Password

Your company information (Company name, phone, address)

Upon the establishment of the ………. Agreement;

Your identification information (Full Name, Date of Birth, Turkish ID Number)

Your contact details (Address, email address, phone number)

In case you request an invoice and share it with us (Turkish ID Number, Tax ID Number)

If you make a payment by credit card, processing it to be sent to the Payment Institution;
If Wire Transfer is chosen as the Payment Method, Bank IBAN and related Bank information you use,

If You Are a User;
Your dedicated Username and Password

Your company information (Company name, phone, address)

Records of services provided by our Company (Request and Complaint Management)

Records formed with the form received regarding your complaints

In case you are a user, within the scope of the electronic commerce system we provide, information belonging to your customers created only by storage and system use without specifying the processing purposes and means ………. as a data processor,

If You Give Permission for Electronic Commercial Communication;

Your identification information (full name,)

Your contact details (address, email address, phone number)

Details regarding your use of the Site (Your behaviors, transactions, preferences, visited products, etc. on the Site)

Your marketing-related information (Date of birth, Site usage, shopping habits, demographic member/user/customer information such as address and habits, all kinds of product and service shopping habits-preferences, likes and related comments, utilized campaigns, surveys, etc., invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile/home/business phone/fax numbers, email addresses, identification information (cookies, web browser marks-information, IP, beacon, wired-wireless network connection information, etc.),

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;

General Purposes:

If you contact us, your identity and contact information to resolve your problems and complaints and to contact you when necessary,
To fulfill our obligations arising from legislation, and to fulfill our other legal obligations primarily including information security with competent and authorized public institutions and organizations, identity, contact, invoice, and shopping information,
In case of disputes arising from the contract, to use all kinds of lawsuit, response, and objection rights before official institutions and organizations such as court, enforcement office, arbitration committee, your identity, contact, invoice, and shopping information,
Your identity and contact information to distinguish the records created on our system about you from those of other customers and to enable you to benefit from post-sale operational processes without presenting an invoice/receipt,
Your identity and invoice information to issue an invoice upon your request,
If you want to make payment by credit card, your credit card information to receive payment (credit card information is transferred to the payment institution without being recorded.)

Your identity, shopping, and invoice information to fulfill our retention obligations arising from legislation

If You Are a User,

Within the scope of User Complaint and Request Form to ensure the development of our product and to respond instantly to your demands,

To track regular payments, manage account information and electronic commerce environment management provided to you,

To ensure the operation of the electronic commerce site for the sales you have made if you are a user,

To manage your requests within the scope of the service provided and to ensure the best service principle for Users' electronic commerce,

To manage the operation of your electronic commerce site with business partners to whom we transfer your data on the website or upon your request,

If You Give Permission for Electronic Commercial Communication

We process your identity, contact, shopping, and marketing-related information to create/conduct general or personalized campaigns, advantages, promotions, advertisements, notifications, marketing activities and to perform any commercial communication activities directed at you.

METHOD AND LEGAL REASON OF COLLECTION OF YOUR PERSONAL DATA

Your personal data is processed by {TITLE TO BE INSERTED} within the scope of the transactions on the Site, requests and complaints, the purchases you make, all kinds of shopping, collection, delivery, transaction, survey filling on the Site, through automatic methods or electronic systems under your Electronic Commercial Communication Permission.

As {TITLE TO BE INSERTED}, for ………. processes on the Site, we collect your personal data based on the legal reasons of "processing personal data is necessary for the establishment and performance of the contract", "fulfillment of legal obligation", and "processing personal data is mandatory for the legitimate interests of the data controller"; for our retention obligations arising from legislation, the legal ground of "fulfillment of legal obligation"; if you are a user, "processing personal data is necessary for the establishment and performance of the contract" and for the tracking of your requests and complaints, the legal ground of "processing personal data is mandatory for the exercise of a right"; and if you give Electronic Commercial Communication consent and to provide you new services together with your Data Partners, the legal ground of explicit consent.

The presence of explicit consent; being clearly stipulated in the other legislation applicable to our Company,

Being directly related to the establishment or performance of a contract, the necessity to process personal data of the parties for fulfilling the requested products and services and executed contracts,

Being mandatory for the fulfillment of a legal obligation,

The personal data has been made public by the relevant person themselves,

Being mandatory for the establishment, exercise, or defense of a right through data processing,

Being mandatory for processing data for the legitimate interests of the data controller provided that it does not harm the fundamental rights and freedoms of the relevant person.

Explicit consent is considered to be given; Personal data other than health-related data is processed without explicit consent in cases prescribed by laws,

Health-related personal data is processed only by persons under confidentiality obligations or authorized institutions and organizations without the explicit consent of the relevant person for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, and planning and management of health services and financing.

TRANSFER OF YOUR PERSONAL DATA

As {TITLE TO BE INSERTED}, we transfer your personal data;

With domestic and international business partners and service providers (call centers, personal data collection through devices, marketing consultancy, databases, electronic communication tool service providers, consultancy, etc.) located domestically and abroad for receiving IT technologies, marketing activities, or consultancy requiring expertise or product and service support in personal data collection processes, or abroad if domestic business partners’ servers are located abroad,

To dealers and business partners for resolving your purchases and other product requests made via the Site,

With business partners to whom you have given permission who are featured and provide services on our Site,

To competent and authorized public institutions and organizations and judicial authorities to fulfill our information provision, document delivery, and other related obligations and to use our legal rights such as lawsuits and response rights,

If you make your payment by credit card, we transfer your credit card information to the relevant bank, electronic payment institution, or third parties providing services without recording them by ……….

YOUR RIGHTS

Pursuant to Article 11 of the Law; using the methods specified in the "Contact” section of this Policy;

To learn whether your Personal Data has been processed,

To request information if your Personal Data has been processed,

To learn the purpose of processing Personal Data and whether it is used accordingly,

To know the third parties to whom your Personal Data has been transferred domestically or abroad,

To request correction if your Personal Data is incomplete or incorrectly processed,

To request deletion or destruction of your Personal Data under the conditions stipulated in the KVKK legislation,

To request notification to third parties to whom your Personal Data has been transferred,

To object to the emergence of a result against you by exclusively analyzing the processed data through automated systems,

To claim compensation for damages in case your Personal Data is processed unlawfully and you suffer damage.

CONTACT

You can submit your applications to ……. as the Data Controller by sending them from your registered e-mail on the System to the e-mail address ………………. allocated for the application procedure, or in writing to the address specified below for ……….. (Please note that if the relevant request must be made in accordance with a certain legal procedure, compliance with that procedure is required.)

Address:

Phone:

ideasoft e-ticaret paketleri ile hazırlandı.